Shipping
At CosmoRoom, we want your order to reach you as quickly and safely as possible.
Most orders are delivered within 3–7 business days.
Once your order has been processed and shipped, you’ll receive tracking information so you can follow your package.
Please note that weekends and holidays are not considered business days. Occasionally, carrier delays or other circumstances outside of our control may affect delivery times.
Returns
We want you to love your CosmoRoom order. If you’re not satisfied with your purchase, you may request a return.
Items should be returned in their original condition with all included accessories and packaging whenever possible.
If your product arrives damaged, defective, or incorrect, contact us as soon as possible with your order information and photos of the item so we can help resolve the issue.
Once an approved return is received and inspected, your refund will be issued to your original payment method.
Original shipping charges, if applicable, may not be refundable.
For questions about an order, contact our customer support team and include your order number so we can assist you faster.